[Ct-nfb] Northwest Hills Credit Union Login is Inaccessible totheBlind

[Jen]

At Northwest Hills Credit Union, the pictures are animals, like a 
picture of a dog, so the bank could not put alternative text on the 
pictures because bots could hack others' accounts that way.

Jen

----- Original Message ----- 
From: "Anne West" <ct.daffodil at snet.net>
To: "NFB of Connecticut Mailing List" <ct-nfb at nfbnet.org>
Sent: Tuesday, January 15, 2013 11:45 AM
Subject: Re: [Ct-nfb] Northwest Hills Credit Union Login is Inaccessible 
totheBlind


Nathanael, I guess you never experienced captia!  I have perfect hearing 
and
can not get the numbers given.  The voice sounds like a distant little 
child
with 50 people talking in the background.  I think Jen's problem is
selecting which radio button is the image she chose when setting up her
account.  The image appears in a different button every time, groan!

Anne West

----- Original Message -----
From: "Nathanael T. Wales" <ntwales at omsoft.com>
To: "Jen" <spiderweb1 at sbcglobal.net>; <ct-nfb at nfbnet.org>
Sent: Monday, January 14, 2013 8:48 PM
Subject: Re: [Ct-nfb] Northwest Hills Credit Union Login is Inaccessible 
to
theBlind


> Jen,
>
> I think you've got a good plan, and all of the suggestions you've 
> gotten
so
> far are great.
>
> I would only add one technical matter: a common alternative to one of
these
> images is an audio version with numbers or words you type in.  The 
> term, I
> think, is an "audio captia".  If set up correctly, it does work--but 
> it
has
> to be set up correctly (which the one Sandie tried almost certainly
wasn't).
> The website support person may be the only one who will know about 
> this as
a
> solution.
>
> Best,
> Nathanael
>
>
> -----Original Message-----
> From: Jen
> Sent: Monday, January 14, 2013 8:10 PM
> To: ct-nfb at nfbnet.org
> Subject: [Ct-nfb] Northwest Hills Credit Union Login is Inaccessible 
> to
> theBlind
>
> Okay guys,
>
> I plan to call the Department of Banking tomorrow about this matter.
>
> Chris, thanks for your suggestions. Since I love to write, I would be
> happy to write the opinion piece you suggest.
>
> Would all of you on the list be willing to help me with drafts?
>
>
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