[CT-NFB] Hartford County, Paratransit, GPS and software issues

[Juanita Collazo]

I am gonna. Tell you all what happened to me last Easter Sunday.  I had a driver who said that she has taken me to church before.  This driver was a para transit driver.  the driver was supposed to take me to the First Baptist church of West Hartford.  Instead of her taking me to First Baptist, she has taken me to the church that was located next door.  Okay?  The GPS was taking her to hothorn road and not North Maine.  Okay?  So what I am gonna tell each of you is that you should ask or tell the driver that this isn’t the right place.  Some drivers will tell you that they have taken you to a place before when they didn’t.  So be aware of it.  
Sent from my iPhone

> On Apr 26, 2025, at 1:23 PM, Anne West via CT-NFB <ct-nfb at nfbnet.org> wrote:
> 
> I heard about the GPS issues. I strongly recommend that before exiting the V=
> ance, all of us need to confirm with the driver visually where we are. Make s=
> ure that they are dropping you at the correct address and asking the driver t=
> o visually look at where he is And not to get off the van if you=E2=80=99re i=
> n the wrong place. I don=E2=80=99t understand why the investigation is going=
> to take a great deal of time. That=E2=80=99s baloney. So when we use paratr=
> ansit, we must confirm where we are before getting off the van. I certainly w=
> ill do that.
> 
> 
> Sent from Anne's iPhone
> 
>> On Apr 21, 2025, at 09:02, Deb Reed via CT-NFB <ct-nfb at nfbnet.org> wrote:
>> =20
>> =EF=BB=BF=3DEF=3DBB=3DBF
>> =20
>> Dear Hartford County Nfb members,
>> Several of my central Chapter members have experienced issues with drivers=
> b=3D
>> ringing them to the wrong address. They say that=3DE2=3D80=3D99s what the G=
> PS is t=3D
>> elling them to do. I have been in contact with the director of Hartford Pa=
> ra=3D
>> transit, Margaret Banker. There is an ongoing investigation that will take=
> s=3D
>> ome time. In the meantime, one of the things that has been discovered is t=
> ha=3D
>> t if the street address has a directional word such as north, south, east o=
> r=3D
>> west or some combination of two those words must be spelled out Versus wri=
> t=3D
>> ing E for East or SW for Southwest. For some reason doing that gets the GP=
> S t=3D
>> o go somewhere else. There may be other issues occurring without these dir=
> ec=3D
>> tional words and so it is important that if you experience these issues on=
> y=3D
>> our rides and live in Hartford County, please contact Margaret Banker at t=
> he=3D
>> following phone number or email address.
>> =20
>> (860) 380-2023
>> =20
>> =3DEF=3DBB=3DBF
>> =20
>> MBanker at ghtd.org
>> =20
>> Sincerely,
>> =20
>> Deb Reed
>> =20
>> Central CT Chapter President of the National Federation of the Blind
>> Deb.reed57 at gmail.com
>> Cell-860-378-5370
>> =20
>> =3DE2=3D80=3D9CBloom where you are. =3DE2=3D80=3D9C=3D46rom mother, Theres=
> a of Calcutta.
>> =20
>> =20
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