[nagdu] Restaurant workers with guide dogs, was RE: This was interesting

Deanna Lewis DLewis at clovernook.org
Thu Nov 12 14:43:37 UTC 2015


Hi all,
I have a question about this subject. When I was in high school and college, I worked at Subway sandwich shop inside the local mall. We were located in the food court, so we had a very small front area, where all the food was prepared. In the back, we had our fridge, freezer, boxes full of condiments, chips, and soda refills. It was a small area, with not much room to store anything, let alone have a crate for a guide dog. I've oftern wondered if I had a guide dog at that time, where would be a good place for him? Is it ok to have a service animal in the back of the restaurant, where food is stored, but not prepared? 
Deanna

-----Original Message-----
From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of S L Johnson via nagdu
Sent: Wednesday, November 11, 2015 4:05 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Cc: S L Johnson
Subject: Re: [nagdu] This was interesting

Hello:

I had this same experience when I got my first dog in 1976.  I was in college but would help my parents in their small restaurant when I was home. 
As you said, the health department rules are very strict about the dog not being in or near where food is prepared.  .  I didn't use a crate but my dog would stay in a corner where she could see me.  One health inspector tried to give dad a problem about my dog but, his supervisor promptly made it clear that my dog was fine and the case was also closed.

Sandra and Eva

-----Original Message-----
From: Abby Bolling via nagdu
Sent: Wednesday, November 11, 2015 11:38 AM
To: nagdu at nfbnet.org
Cc: Abby Bolling
Subject: [nagdu] This was interesting

So, my family owns a pizza parlor and when I go home for the weekend or on a 
break, I go work and help my parents   I have a small crate that cricket 
goes in the corner across from the door.
We had a customer come in and they saw my pup in her crate and they started telling my father that he wasn't allowed to have dogs in the restaurant  my father calmly told the customer that cricket was a service dog and was allowed to be in the dining room of the parlor The customer continued to argue with my father about cricket being there, and my father finally told them that he would hate to lose their business but he was not going to move cricket. He offered that they could order carry out or he would deliver to them, but the customer was adamant about cricket not being in the shop.  My father then both pulled up the laws pertaining to service dogs in public establishments ant told the customer that if they weren't satisfied and wanted to continue arguing, they could leave or my father could call the police and have them removed by the police.
The customer left but a few days later, my father got a call from the health inspector about a dog in the shop. My father explained that crickets crate was in the dining room only as the health code is strict in its rules of no animal of any kind being allowed in a restaurants kitchen.
The health inspector was pleased with my fathers answer and the case was closed.
Now, it's obvious that my father knows the laws, and knows the boundaries of where cricket  is allowed to be and  where she isn't, but that got me to thinking.
What if this had  happened with another business, and even though the owner saw the laws and new that the dog was not allowed in the kitchen, they might still be wary of allowing people to bring their service dogs into the dining room to avoid this kind of situation. What do you guys think?

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