[NFBCS] Certificate cannot be verified.

Curtis Chong chong.curtis at gmail.com
Tue May 2 16:45:12 UTC 2023


Hello Tracy:

 

According to what I am reading, the error you are encountering is probably
caused by a port number mismatch. Ask your email provider to give you the
proper parameters for incoming and outgoing servers. These include the
server name, the port number, and the type of encryption.

 

Once you get this information, take a dive into your email account settings
to verify that the parameters match.

 

I'm glad to be of help if you can contact me offline.

 

Cordially,

 

Curtis Chong

 

From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NFBCS
Sent: Tuesday, May 02, 2023 6:00 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: carcione at access.net
Subject: [NFBCS] Certificate cannot be verified.

 

I bought a copy of Office, including Outlook.  Everything is working fine,
except every time I open my mail I get 2 of the same error and have to hit
alt-y to continue. 

The message is:

The server you are connected to is using a security certificate that cannot
be verified.

The target principal name is incorrect.

 

I tried asking my provider's tech support, but they weren't helpful.  The
tech said my copy of Outlook might not be installed properly, but it's
working fine. 

I tried Google, but got instructions I don't understand at all and seem to
be for a provider and not a user. 

I tried installing the certificate, following the prompts, but that didn't
work, either. 

I could just keep hitting alt-y twice when I open my mail, but it also seems
to be the thing that makes Jaws not automatically read the title and such as
I arrow down through my list of messages, and that is rather annoying.  I
have to make Jaws manually read each line. 

 

Does anyone know how I can make this problem go away?

Thanks.

Tracy

 

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