[NFBCS] Certificate cannot be verified.

[carcione at access.net]

Thanks everyone for your ideas, especially Brian for his very clear
explanation of what's happening. 

I called Microsoft Disability, but I don't usually have a monitor attached
to this PC, so the gal couldn't help me.  I'll call them later when I've got
the monitor up and running.  I had no idea they actually needed a monitor
attached, but apparently so. 

 

I looked at the certificate details, and they looked OK to me, but I don't
know what I'm looking at. 

Curtis, if the port was wrong, wouldn't it affect my sending/receiving
email?  That is just fine.

 

Anyway, I'll report back tomorrow when I try Microsoft again.

Tracy

 

 

From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Curtis Chong via NFBCS
Sent: Tuesday, May 2, 2023 12:45 PM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Curtis Chong <chong.curtis at gmail.com>; carcione at access.net
Subject: Re: [NFBCS] Certificate cannot be verified.

 

Hello Tracy:

 

According to what I am reading, the error you are encountering is probably
caused by a port number mismatch. Ask your email provider to give you the
proper parameters for incoming and outgoing servers. These include the
server name, the port number, and the type of encryption.

 

Once you get this information, take a dive into your email account settings
to verify that the parameters match.

 

I'm glad to be of help if you can contact me offline.

 

Cordially,

 

Curtis Chong

 

From: NFBCS <nfbcs-bounces at nfbnet.org <mailto:nfbcs-bounces at nfbnet.org> > On
Behalf Of Tracy Carcione via NFBCS
Sent: Tuesday, May 02, 2023 6:00 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org
<mailto:nfbcs at nfbnet.org> >
Cc: carcione at access.net <mailto:carcione at access.net> 
Subject: [NFBCS] Certificate cannot be verified.

 

I bought a copy of Office, including Outlook.  Everything is working fine,
except every time I open my mail I get 2 of the same error and have to hit
alt-y to continue. 

The message is:

The server you are connected to is using a security certificate that cannot
be verified.

The target principal name is incorrect.

 

I tried asking my provider's tech support, but they weren't helpful.  The
tech said my copy of Outlook might not be installed properly, but it's
working fine. 

I tried Google, but got instructions I don't understand at all and seem to
be for a provider and not a user. 

I tried installing the certificate, following the prompts, but that didn't
work, either. 

I could just keep hitting alt-y twice when I open my mail, but it also seems
to be the thing that makes Jaws not automatically read the title and such as
I arrow down through my list of messages, and that is rather annoying.  I
have to make Jaws manually read each line. 

 

Does anyone know how I can make this problem go away?

Thanks.

Tracy

 

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