[NFBMD] Opinions on Using Lift and Uber

[Denna Lambert]

I have enjoyed using Uber in multiple cities and have found it to be a
great experience.  I can easily use the app with voice over.  I really
appreciate being able to communicate with the driver to let them know my
specific location especially if I'm on a college campus.  I have had no
access issues with my guide dog which is a huge contrast to the experiences
with local cab companies.  The prices I've seen with Uber are about 75-80%
cheaper than cab companies.  I have pretty much ave stopped using
MetroAccess and cabs and utilize Uber for my particular needs.

I have not used Lyft.

Thanks,
Denna

On Fri, Oct 2, 2015 at 7:55 AM, Maurice Peret via NFBMD <nfbmd at nfbnet.org>
wrote:

> Michelle,
>
>
>
> I was originally partial to LYFT and couldn’t understand why so many of
> our colleagues preferred UBER. Lately, I’m sad to say, LYFT has been a
> major disappointment. Too many times now I have heard back from drivers who
> claimed they were too far away, necessitating my having to cancel the ride,
> or the app got stuck on, say, 9 minutes ETA without budging. This was a
> hassle especially when my destination was time sensitive. In another
> unfortunate instance, when Lou Ann and I were to catch a train well before
> the crack of dawn, we were actually billed for a ride that never took
> place. I had no trouble in getting refunded but how crazy is that? UBER
> appears to have pulled out in front in terms of reliability, customer
> service, and probably even price, despite surge pricing.
>
>
>
> *Maurice*
>
> *From:* NFBMD [mailto:nfbmd-bounces at nfbnet.org] *On Behalf Of *Joseph T.
> Wehberg III via NFBMD
> *Sent:* Friday, October 02, 2015 7:43 AM
> *To:* NFB of Maryland e-mail list
> *Cc:* Joseph T. Wehberg III
> *Subject:* Re: [NFBMD] Opinions on Using Lift and Uber
>
>
>
> Michelle,
>
>   I have used uber.  I find it to be an excellent service.  I have used
> them several times and have been very pleased with their professionalism.
> The IPhone app. is very functional with Voice Over.  I have not used Lift
> yet but I have the app. downloaded as well.
>
> Joseph Wehberg
>
>
>
> *From:* Michelle Clark via NFBMD <nfbmd at nfbnet.org>
>
> *Sent:* Friday, October 02, 2015 6:05 AM
>
> *To:* 'NFB Chapter Presidents discussion list'
> <chapter-presidents at nfbnet.org>
>
> *Cc:* Michelle Clark <mcikeyc at aol.com> ; nfbmd at nfbnet.org
>
> *Subject:* [NFBMD] Opinions on Using Lift and Uber
>
>
>
> All,
>
>
>
> We are planning our Annual Resource Day for Blind and Low Vision Persons.
> Included in our list of exhibitors are Lift and Uber. I  am wondering if I
> can get some feedback from anyone on   their experiences in using either of
> them. Comparisons would work as well.
>
>
>
> Thanks,
>
>
>
> Michelle
> ------------------------------
>
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