[NFBMO] Is shopping assisstant a courtesy or legal requirement?

[Julie Dawson]

I always thought it fell under public accommodation with a touch of courtesy.
  ----- Original Message ----- 
  From: Daniel Garcia via NFBMO 
  To: NFB of Missouri Mailing List (nfbmo at nfbnet.org) 
  Cc: Daniel Garcia 
  Sent: Wednesday, September 21, 2022 7:45 PM
  Subject: [NFBMO] Is shopping assisstant a courtesy or legal requirement?


  Hello, Friends:

   

  One of my chapter members who is an O&M instructor sent me the following message today:

   

  "I am wondering if you could help me with a problem. One of my students called Price Chopper yesterday to schedule shopping assistance. They said they could no longer perform that service due to staffing issues. Is that not a reasonable accommodation anymore? If it is how do I alert the store about compliance? "

   

  Does anyone have any thoughts on this? Is having a shopper provided by the store considered a courtesy or does it fall under the framework of public accommodation?

   

  If it is viewed merely as a courtesy, I am afraid that other stores will use the same excuse whether or not they have adequate staffing.

   

  Regards,

   

  Daniel

   

  Daniel Garcia, President, Kansas City Chapter

  National Federation of the Blind of Missouri

  dangarcia3 at hotmail.com

  (816) 621-0902

  www.nfb.org

  www.nfbmo.org

  Live the life you want.

   

   

   

   



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