[Njtechdiv] Opening PDF on-Line?

[Eileen Scrivani]

Hi Mario,

Thanks for your suggestions, but nothing has worked. The thing I can Tab to is a link that will “Open the PDF” but no matter if I right click on it or press the application key there is not an option to save the actual document. I tried doing a Control-S and that nor shift-F10 will do anything. 

What is weird is that there is a table listing the file, date, and time, and just above the table is the wording “Open or Save”. Ive tried clicking on the word “Save” and it too does nothing. Further more, once I open the document and I press the Alt key for the Menu bar no menu comes up for it or for Alt-F. I will call the banks technical desk in the morning and have them tell me that the site has been tested and it all works fine! <LOL>

Thanks for your help. It was a good try.

Oh yes, I’ve also tried using my arrow keys in that table I mentioned and that does nothing other than just reading the text that appears on the screen – I recently realized that tables can do some interesting things once you learn how to navigate them.
Eileen

From: Mario Brusco via Njtechdiv 
Sent: Saturday, February 2, 2019 5:35 PM
To: Eileen Scrivani via Njtechdiv 
Cc: Mario Brusco 
Subject: Re: [Njtechdiv] Opening PDF on-Line?

forgoing which browser you're using, you shouldn't need to route the 
jaws cursor to the pc cursor before right clicking on the filename.

I'm assuming to open the pdf, you can tab to it and press enter to open 
it? if so, try right clicking it instead of pressing enter on it and see 
if there is a save as option in the list of commands that pops up. 
alternately, you can try pressing the application key (that is, if your 
keyboard has one) or shift+f10 instead of right clicking it.

failing that, once the pdf has been opened, there is a save as option in 
the file menu. if it is grayed out or unavailable, the alternative is to 
simply press control+s might provide a way to save the pdf.

simply, there are times when a website author or pdf creator just 
doesn't provide or allow the saving (or converting) of a pdf. you might 
want to contact the bank either by phone, email or online chat to ask if 
there is a way to save the pdf since it's basically a listing, and 
explain why you want/need to do so.


-------- Original Message --------
From: Eileen Scrivani via Njtechdiv [mailto:njtechdiv at nfbnet.org]
Sent: Sat, Feb 2, 2019 4:06 PM EST
To: New Jersey Technology Division List
Cc: Eileen Scrivani
Subject: [Njtechdiv] Opening PDF on-Line?

Hi All,
I am trying to open a statement for my credit card on my bank’s web
site. while I can find and open the PDF on-the-spot, I cannot figure out
how to download a copy to my hard drive. Does anyone have any thoughts
on how I can accomplish this? I’m using the latest version & release of
Jaws 2019 & Windows 10.
I’ve tried routing my cursor on what I think is the file name and
hitting the right mouse button, but am not presented with the menu to
save/download. I want to have a copy on my computer so I can use K1000
to open and read the document to me.What I am reading on-line does not
give me the breakdown of charges & that’s what I want to review. I
usually don’t have problems trying to save pdf’s to my drive – this is
very frustrating!
Thanks for any help or pointers in the right direction.
Eileen

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